
Items damaged in transit must be handled by contacting the shipping carrier and filing a damage claim. Damaged/defective items will be replaced, not refunded, and/or damaged parts replaced, as available. If an item is damaged during shipping or appears to be defective, please notify us immediately at claims must be received via email within 5 business days of the item being delivered. Project Nursery is not responsible for returns that are lost or damaged in transit. Items returned to Project Nursery or our vendors without prior return approval will be denied. Items received in any other condition may have additional restocking fee applied.Īny return details listed on individual product listings override the return policy listed here.
If you choose store credit, this restocking fee will be waivedĪll items must be in their original, unopened packaging in new condition. An $8 restocking fee will apply to your return. Once your return arrives back to Project Nursery, please allow 5-7 business days for your return to be processed, approved and refunded. Project Nursery does not provide return shipping labels. You are responsible for return shipping costs. Please allow 24-48 hours for your return to be approved. Please include your order number, the items you are returning and the reason for your return. Items not eligible for return or exchange will be noted with: This item is not eligible for return or exchange. If your item is eligible for return, a 30 day return policy applies. To determine if your item is eligible, please see the individual product listing where your order was placed. Think your item may be eligible for return? Keep reading and get in touch! We're happy to help you! We realize that sometimes things don't work out, especially as you're planning for your little one's arrival! While we'd love to take back any and everything that isn't a good fit for your baby or nursery, due to the curated nature of the items we carry, some items are not eligible for return or exchange, including, but not limited to: Labor Day Weekend Sale ☀️ 15% Off with LDW2022. This is necessary to avoid potential delays or problems with your delivery. IMPORTANT : Its essential that when placing an order, you include a valid ' Contact Telephone Number' for the delivery address or for the person receiving the item. Please Note: w e regret we are currently unable to ship large items such as Furniture outside of Europe. Please Note: While most of our products are available overseas, we regret we are currently unable to ship large Furniture items to countries outside of Europe.Īustralia, New Zealand, Israel, Saudi Arabia, United Arab Emirates, Qatar, Turkey, Russia, Japan, Malaysia, Switzerland, Norway, Canary Islands For more information please contact your local tax/customs office.
* Customs / Import duties may apply in these regions. Shipping is calculated automatically at the checkout and varies by order weight/volume up to a max of 30kg:įor larger orders over 40kg, please contact us for a possible alternative. You can do this by sending us a text or call Ph 0 or you can drop us a email at and we will be happy to accommodate you. Important: Once your order is ready you will received a email or text message from us to say your order is ' Ready for Collection but please get in touch before turning up to our showroom to arrange a time and day that your would like to collect your order.
#OLLI ELLA CHANGING BASKET FREE#
You can also avail of our FREE Click & Collect Service where you can Order Online and collect your order from our Dublin Showroom.
* Please Note: All Large Furniture items are delivered kerb side to the address specified on your order but the delivery company will contact you before hand to arrange a suitable delivery time. Standard Express Shipping rate applies up to a max order weight/volume of 150kg Nationwide. (FREE Shipping on all large furniture items)